Here are some questions that we're commonly asked:
If your question is not included here please contact customer services.
I think my product is faulty.
If you believe your product is faulty contact your local Lifeventure, Lifesystems or LittleLife retailer and they will either exchange your product or give you a refund. Alternatively you can contact Lifemarque Customer Services so that we can serve you directly.
How long does delivery take?
When you place an order, we'll estimate dispatch and delivery dates for you based on the availability of your items and the delivery options you choose. We aim to ship items within 3-5 working days.
Do we take orders from outside the UK?
The site is only intended for sales by people resident in the United Kingdom. At the moment we are unable to accept orders from outside the United Kingdom.
If I wish to return the 'spares' product and get a refund, what should I do?
We will usually refund any money received from you, using the same method originally used by you to pay for your purchase, on receipt of the returned goods.
Products to be returned should be sent to the following address: Returns Department, Lifemarque Limited, 2 The Old Brick Kiln Industrial Estate, Ramsdell, Basingstoke, Hampshire, RG26 5PR.
